Privacy Policy

Last updated: October 2026

LinkMed Global (“LinkMed Global”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, enrol in our programmes, use our learning platforms, contact us or otherwise interact with our Services.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

• name and contact details, such as email address, telephone number and mailing address;
• professional, educational and qualification information;
• information about your interests, communication preferences and areas of professional practice;
• account information, including usernames and passwords;
• course enrolments, purchases, order history and programme activity;
• payment and transaction information, where required to process a purchase;
• comments, feedback, survey responses, enquiries and communications with us;
• information submitted through forms, chat, support or other interactive features;
• technical information such as IP address, browser type, device information, pages visited and website usage data; and
• information collected through cookies and similar technologies.

2. How We Collect Information

We may collect information directly from you when you create an account, purchase a programme, complete a form, contact us, participate in a survey, submit feedback or otherwise use our Services.

We may also receive information through service providers that support our website, learning platforms, payment processing, communications, analytics, customer support and related business operations.

3. How We Use Your Information

We may use personal information to:

• provide and administer courses, certifications and other Services;
• create and manage user accounts;
• process enrolments, payments and orders;
• provide customer service and technical support;
• communicate with you about your account, purchases, programmes and enquiries;
• send information about programmes, events, resources or updates where permitted and according to your communication preferences;
• understand how users interact with our website and improve our Services;
• maintain the security and integrity of our website and systems;
• meet legal, regulatory and contractual obligations; and
• protect our rights, users, property and business operations.

4. Educational and Professional Information

Some of our programmes are intended for healthcare professionals and may require information about your profession, qualifications, education or area of practice.

We use this information to administer eligibility, enrolment, certification, communications and educational services. You should only provide information that is accurate and that you are authorised to provide.

5. How We Share Information

We may share personal information with trusted service providers and business partners where reasonably necessary to provide the Services. These may include providers supporting:

• website hosting and technical infrastructure;
• learning management and course delivery;
• payment processing and transaction services;
• customer support and communications;
• email, SMS and other communications;
• analytics and website performance;
• event registration and programme administration; and
• professional, legal, accounting or other business services.

Service providers are expected to use information only as necessary to provide the services for which they have been engaged and subject to appropriate contractual or legal obligations.

6. Legal and Regulatory Disclosure

We may disclose information where required or permitted by law, including in response to lawful requests from courts, regulators, government authorities or law enforcement agencies.

We may also disclose information where reasonably necessary to establish, exercise or defend legal claims, protect the safety of individuals, investigate fraud or abuse, or protect our rights and property.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve website functionality and measure the effectiveness of communications or marketing.

Some cookies may be provided by third-party services. You can control cookies through your browser or, where available, through our cookie preferences. Disabling certain cookies may affect the functionality of parts of the website.

8. Third-Party Services

Our Services may integrate with or link to third-party websites and services, including payment providers, learning platforms, analytics services and social media platforms.

Those third parties may collect and process information under their own privacy policies. We encourage you to review the privacy information provided by any third-party service you choose to use.

9. Payment Information

Payments may be processed through third-party payment providers. Where possible, payment card details are processed directly by the payment provider rather than being stored by LinkMed Global.

We may retain transaction details such as the amount, date, order information and payment status for accounting, customer service, fraud prevention and legal purposes.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Where appropriate, sensitive information is encrypted and access to personal information is restricted to people and service providers who need it for legitimate business or service purposes.

No internet transmission or electronic storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain appropriate business and educational records, resolve disputes, enforce agreements and meet legal, accounting or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, which may include the right to request access to, correction of, deletion of or restriction of processing of certain information.

You may also have rights relating to marketing communications or, in some circumstances, the portability or objection to processing of your information.

To exercise a privacy right or ask a question about your information, contact us using the details below. We may need to verify your identity before completing certain requests.

13. Marketing Communications

Where permitted by law, we may send you information about courses, events, resources, educational updates and other LinkMed Global services that may be relevant to you.

You can unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us. Transactional and service-related communications may continue where necessary to administer your account or purchases.

14. Children's Privacy

Our Services are intended for adults and, in particular, healthcare professionals and other appropriately qualified users. We do not knowingly collect personal information from children where prohibited by applicable law.

15. International Users

LinkMed Global and its service providers may operate across different countries. As a result, personal information may be processed or stored in a country other than the country in which you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements or business practices. The updated version will be posted on this page with a revised “Last updated” date.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us at [INSERT PRIVACY EMAIL].

Registered/business address: [INSERT REGISTERED/BUSINESS ADDRESS]

Educational Disclaimer

The content provided by LinkMed Global is for educational purposes only and does not constitute medical advice, diagnosis or treatment. Healthcare professionals are responsible for applying their own clinical judgement and complying with applicable laws, regulations and professional standards.